SAYTV is an iOS and Android live chat App that offers a platform for TV viewers to interact with the community about the live broadcast on TV and online streaming channels (the “App” or “Our Services”). When you use our App you will share certain information with us. SAYTV values the privacy of its users, subscribers, publishers, members and others who may visit and use the App (collectively or individually “users” or “you”). We would like to ensure that you are aware how we collect, use and share your personal data. This Policy sets forth our privacy practice.
You can find the answers to some frequently asked questions at the end of this Policy. Alternatively, you can contact us using the contact details listed at the end of this Policy.
The below table allows you to quickly and easily access a certain section of our Policy:
1. INFORMATION WE COLLECT
When you interact with us through our App or Our Services, we may collect certain information from you. There are three categories that you should be aware of:
Information that you provide to us:
When you register to use our App, we collect information that you voluntarily provide to us as part of the sign up process. Our App requires you to set up a user account, and we need to collect some important details about you in order to facilitate registration. Such details may include, your name, username, password, email address, mobile phone number, date of birth, and country of residence. As our App has a live chat feature, we may also receive messages, images or any other content that you may share with other users. You may choose to upload a photo of yourself for your user profile, this information is publicly visible on our App and allows other users to view your picture. If you wish to purchase Say Bucks, our online currency or other virtual goods which we may offer, we may require you to provide us with a debit or credit card number and the associated account information.
Information that we obtain from you when you use our App:
When you use our App, we receive information on the features you have used and interacted with. This allows us to determine what is popular on our App and what you particularly enjoy so that we can tailor the experience to you. We collect certain types of information when you use our App such as:
Information we collect from third parties:
As you will be interacting with other users, we may collect information about you from other users or third parties. You may wish to link your account and information to one of our partner websites and we may receive information on how you use and interact with that service. You can find more information on information third parties may receive about you below.
2. HOW SAYTV USES INFORMATION
There are many different ways we use your information:
4. THIRD PARTY CONTENT
5. HOW LONG SAYTV RETAINS YOUR INFORMATION
We will generally retain your information for as long as it may be relevant for the purposes which we have identified in this Policy. We will only retain your information to the extent that it is legally necessary or permitted such as for tax or accounting purposes.
Closing Your Account
If you wish to delete your account with us, you can do so through the settings section of our App. We will delete any data that we are not obliged or authorised to retain under the applicable laws. Your data may result in copies being made for backup and business continuity purposes for additional time.
6. HOW SAYTV GIVES YOU CONTROL OVER YOUR INFORMATION
You have the ability to control what information you wish to provide to us. You can find this in the privacy settings section of our App.
There are a number of tools which we provide you with so that you can control your information:
7. PERSONAL DATA RIGHTS IN THE EUROPEAN UNION
As well as the above tools that we provide to you, you also have certain data rights which you should be aware of. You should know that SAYTV is the controller of your personal data. You should also be aware of the following rights that you have:
8. OUR LEGAL BASES FOR HANDING OF YOUR PERSONAL DATA
We are required to tell you about the legal grounds which we rely on in order to use or disclose your personal data. Our legal grounds for doing so are as follows:
We have developed our App for users over the age of 16. Our Services are not intended for anyone under the age of 16. We do not knowingly collect any personal data on anyone under the age of 16 and persons under the age of 16 are not permitted to use our services.
We take your security very seriously and take reasonable steps to ensure that your information is protected from loss, misuse, unauthorised access, disclosure, alteration or destruction. We cannot guarantee that any internet or email transmission is ever fully secure or free from error. Emails which we may send and receive may not be secure. We would advise you to always be careful with what information you decide to send via email. We would also advise you to be careful with the information that you decide to disclose to other users or third parties that you may interact with.
We will need to change and update this Policy from time to time. We reserve the right to change, modify, supplement or remove any section of this Policy at any time. This may be required to reflect and comply with updates to the Services that we provide or changes in law which we are required to comply with. We would encourage you to check this Policy regularly so that you are aware of any changes that have been made. If you continue to use the App after changes have been made, you will be legally obligated to accept such changes. When we update this Policy we will flag this to you and seek your agreement to our continued processsing of your personal data in accordance with this Policy as amended and updated from time to time.
You should be aware that as a matter of policy we will not fundamentally change any of our policies or practice to provide less protection for your personal data that we have collected under an earlier version of this Policy. If we are required to change our levels of protection, we will ask for your consent.
How can I access personal data you have about me?
You can submit a data access request to us. You can do this through the settings section of our App or by contacting us using the details below. Once we receive your request, we will then start the process of collating your personal data and providing you with the personal data that we hold on you.
How can I correct, update, amend or delete certain personal data you have?
You can make certain changes through the settings section of our App. You can also request that we make any modifications to your information directly. You can write or email us with the subject “Personal Data Request”. You should then set out an explanation and reasons that you are seeking to make such modifications. We may ask you to verify your identity before responding to your request for your safety and security.
How do I object or restrict the way in which SAYTV processes my personal data?
You have the right to request us to stop using your information or to limit our use of your information in certain circumstances. One such example is if you think your personal data is inaccurate.
SAYTV allows you to restrict the processing of your data through the settings section of our App. You also have the right to opt out of any direct marketing exercises.
What can I do if I have a complaint or concern about my personal data?
We want you to feel safe and secure at all times when using our App. If you feel this has been breached or your information has been used for unlawful purposes, please contact us and we will resolve the matter with you.
13. CONTACT US
We love to hear from you! Please feel free to contact us if you have any questions about this Policy or the practices that we have set out above. You can contact us using the contact options on our website or in-app.